Shipping & Delivery Policy

Trade name: Scriptora LTD
Phone number: +44 7850103122
Email: scriptorr@outlook.com
Address: 33 Fieldhead Drive, Guiseley LS20 8DX, United Kingdom

Shipment Responsibility

Scriptora LTD is not responsible for delays or issues once a package has left our warehouse and is in the possession of the courier.

Delivery & Signature Requirement

Please note that, due to recent safety measures, couriers may not require signatures upon delivery.

If a package is marked as delivered by the courier but cannot be retrieved at the shipping address, we do not accept responsibility for loss or theft. We do not replace or refund orders confirmed as delivered. We recommend contacting the courier directly for assistance.

Processing & Shipping Time

Orders are processed within 3–5 business days.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Estimated delivery times are 7–28 business days after shipment, depending on your destination and local carrier conditions.

Shipping Rates

Order Value	Shipping Fee	Estimated Delivery Time
Under $50	$7.99	7–28 business days
$50 – $99	$5.99	7–28 business days
Over $99	Free	7–28 business days

Shipping Destinations & Carriers

United Kingdom & European Orders

Orders are shipped via trusted carriers such as UPS, FedEx, DPD, PostNL, Royal Mail, or other local delivery partners.

International Orders

International shipments may be delivered by UPS, FedEx, DHL, or local postal services.

Delivery may take 2–3 weeks or longer due to customs clearance, local postal delays, or international transit conditions.

Scriptora LTD is not responsible for delays caused by customs authorities or courier services.

Duties & Customs Fees

Customs duties, import taxes, and related charges may apply depending on your country’s regulations.

These charges are determined by local customs authorities and are the responsibility of the customer.

For shipments sent on a DDU (Delivered Duty Unpaid) basis, customers must pay any applicable duties or taxes before delivery.

Incorrect Address & Order Changes

Customers are responsible for providing accurate shipping information at checkout.

If you need to correct or update your shipping address, please contact us as soon as possible at scriptorr@outlook.com.

While we will make every effort to accommodate requests, changes cannot be guaranteed once an order has been processed or shipped.

Packages returned due to an incorrect address may be reshipped at the customer's expense.

Order Cancellation & Refunds

Orders may be canceled or modified if requested before shipment.

Once an order has been shipped, it cannot be canceled or modified.

Orders returned due to an incorrect address or refusal to accept delivery are not eligible for replacement or refund.

For return requests, please refer to our Return & Refund Policy.

Contact Us

For any questions regarding shipping or delivery, please contact:

Trade name: Scriptora LTD
Phone: +44 7850103122
Email: scriptorr@outlook.com
Address: 33 Fieldhead Drive, Guiseley LS20 8DX, United Kingdom